SteepTrace

Support

Get help

Email tools@softwarehouse.au with the app version, device model and a short description. Do not send private tasting notes or a backup unless support specifically asks for a redacted example.

Common questions

Where is my data?
Tea and session records stay in local app storage. CSV, text and JSON files exist only where you export them.

Can I recover after reinstalling?
Only if you created a JSON backup and kept it outside the app before uninstalling.

Why is no ad visible?
Advertising fails closed when consent, connection or dedicated production configuration is unavailable. App features continue working.

Are the brew settings instructions?
No. They are editable starting points. Follow the tea maker when available.