ProofStash help

Support

Email tools@softwarehouse.au with the app version, device model, operating-system version and steps that reproduce the issue. Do not send an unredacted receipt, serial number, claim correspondence or JSON backup.

Add or edit a purchase

Only the item name is required. Dates must use YYYY-MM-DD. The price field stores AUD. The return-by and written-warranty dates are your planning references, so check them against the seller or provider.

Add a proof file

Open an item, choose Proof & claim, then Add file. The system picker accepts a PDF, image or plain-text file and copies it into local app storage. ProofStash does not scan or extract text from the file. Keep the original somewhere safe.

Fix a missing reminder

Open Settings and enable Deadline reminders. Confirm notification permission is allowed, the relevant date is in the future and the item is Active or Claim open. Focus, battery and notification settings can affect delivery. ProofStash schedules local notifications rather than remote push messages.

Export or restore

Settings can share a CSV, readable text summary or versioned JSON backup through the device share sheet. Restore validates the JSON and asks before replacing local records. A JSON backup contains record data and attachment references, not the copied proof-file contents, so it cannot recreate those files on another installation.

Delete local information

Edit an item and choose Delete local record. This removes the record, timeline and its copied local proof files after confirmation. Clearing app storage or uninstalling removes the remaining local workspace; exported files must be deleted from their chosen destination separately.

Warranty and safety questions

ProofStash does not determine coverage or legal rights. Check the seller, provider and current official guidance. For a product recall, electrical, battery, gas, fire or injury risk, follow official recall/manufacturer directions and qualified advice.